When I am paying someone for services, I tend to have HUGE expectations whether is is a party clown or tree trimmer, if I have hired someone for a job, I expect that person to provide good service (well, I actually expect excellent service and I will accept good service). To me, it is a no brainer, when someone is paying me to help them buy or sell a house, I do all that I can to not only cover the basics of:
1) Answering the phone (duh, right, but how many times do you call a professional and get voice mail EVERYTIME! or some automated system- ugh!)
2) Returning emails and text quickly
3) Doing what I say I am going to do
Again, those are the basics of what I expect from someone I hired. My true expectations run deeper because I see the bigger picture of your network. If you were to hire me, you know a ton of people, it is likely you will know someone looking to sell or buy. I want you to think of me when you talk with them- simple. That is the mindset I have when I hire someone, I expect that they will want to do all they can to win my networks’ business. So, in addition to the basics, I am looking for contractors that go a bit above and beyond. They are tricky to find, but once I find them, you can bet I send them a bunch of referrals!
What contractors have you found to be excellent?